FAQ

Welcome to our FAQ page! We understand that you may have questions swirling in your mind as you consider booking your dream tour with us. We've compiled a comprehensive list of common questions and their answers to provide you with all the information you need. If you still have any queries left unanswered, please don't hesitate to reach out to us directly. Your journey begins with the knowledge you seek!

Our day trips feature Mercedes vans, known for their exceptional comfort and seating. We’ve configured our seating arrangement to ensure every passenger enjoys maximum visibility, enhancing your scenic journey. You can trust that your travel experience with us combines both style and practicality, allowing you to immerse yourself fully in the beauty of your day trip.

We’re pleased to share that all of our guides are not only authorized but also possess a wealth of knowledge and expertise about the destinations we explore. In addition to our in-house guides, we collaborate with local official guides who are deeply passionate about Barcelona and its surroundings. These guides bring to life the hidden gems and captivating stories that make each tour memorable. With their insights and dedication, you’ll have the opportunity to experience the region as a true insider, gaining a deeper understanding of its rich culture and history.

Yes, your tour experience with us is indeed private. You’ll have your dedicated tour guide and a private vehicle exclusively for your group. This allows us to tailor the experience to your interests, ensuring a more intimate and personalized journey.

Certainly! As a fully authorized local tour operator in Barcelona, holding all the necessary transportation licenses, we provide convenient pick-up and drop-off services at various hotels and apartments across the city as a standard inclusion in all our day trips.

Certainly! We provide the flexibility to begin and conclude your tour at the Barcelona Airport or cruise port. For personalized arrangements, we recommend contacting us directly at hello@barcelona-y-day-trips.com to discuss your specific requirements.

For detailed information regarding our cancellation policy, we kindly direct you to our “Terms and Conditions” page on our website. You’ll find comprehensive information about our policies and procedures there.

he start time for our tours is determined by the pickup time you selected during the booking process. However, you can expect to receive a message from your guide one day before your scheduled tour date. In this message, your guide will provide you with all the necessary information and detailed instructions for your upcoming trip, including the exact start time and any additional details you might need to know. This personalized communication ensures you have a seamless and enjoyable experience with us.

Yes, our itineraries are entirely family-oriented, and we warmly welcome children and elderly individuals to join us on our tours. We want to ensure the safety and comfort of all our guests, so according to local driving laws in Spain, child booster seats are required for all children with a height less than 135 centimeters (approximately 4 feet 5 inches). We recommend that travelers mention their need for a child booster seat in the special requirements field while booking their tour. Rest assured, we will provide the necessary child seat to ensure a safe and enjoyable journey for your little ones.

All Tours Are Private.

Yes, it is possible. Please let us know at the time of booking so we can make every effort to accommodate your request. Your comfort and understanding during the tour are important to us, and we’ll do our best to ensure you have an enjoyable experience.

Currently, we only offer our tours in English, and all communications during a tour will be conducted in English.

Yes, indeed. You’ll notice that in all our tours, as the number of participants increases, the price per person decreases. We offer attractive group pricing to make your experience more cost-effective when you book as a group.

If you are traveling to Barcelona for a day trip, it is must have to have travel insurance. Please ensure that the insurance you acquire provides full coverage while you are in the country. Your safety and peace of mind are important to us, and having adequate insurance can help in unexpected situations.