Privacy Policy


At, we are deeply committed to safeguarding your online privacy. This Privacy Policy outlines the collection and use of personal information through our website ( By visiting and using this website, you consent to the terms outlined in this Privacy Policy.

Throughout this document, “we,” “us,” and “our” refer to, while “user,” “you,” and “your” refer to site visitors, customers, and all other users of our website. The term “personal information” encompasses data that you voluntarily provide, such as your name, phone number, and email address, which personally identifies you.

Our “Service” includes various offerings on this website, such as private tours, digital products, consultancy sessions, and newsletters.

Compliance with Data Protection Laws
We operate in accordance with Spanish data protection laws, including the Ley Orgánica 15/1999 of December 13, the Real Decreto 1720/2007 of December 21, the Ley 34/2002 of July 11, and other relevant regulations. We are dedicated to ensuring the appropriate handling and use of your personal data.

While we implement stringent security measures to protect your information, we cannot be held responsible for any harm caused by third parties to our software, computer systems, email platforms, or user files.

Security Measures
We prioritize the security of your personal information. When you place an order or submit your data, we use Secure Socket Layer (SSL) technology to encrypt and transmit sensitive information to our payment gateway providers. Access to this data is limited to authorized personnel who are bound by confidentiality agreements. After a transaction, we do not store sensitive information, such as credit card details, on our servers.

Changes to Privacy Policy
You are responsible for periodically reviewing this Privacy Policy to stay informed about any updates. We will notify you of any changes by posting them on this page.

User Rights
We will not store user personal data unless one of the following actions occurs:

  • User signs up to receive content from us.
  • User books our services or purchases a product.
  • User contacts us via email or contact form.
  • User submits a comment on our blog.

By voluntarily submitting your personal and travel data as described above, you accept this Privacy Policy and authorize us to use, store, and, if necessary, delete it either entirely or partially after use. Users will have access to their own data and can request modifications, cancellations, or exercise their rights as described in Article 5 of the LOPD by contacting us at the provided address.

Information We Collect
We collect information that you willingly provide when making an order or booking, using our online booking system, subscribing to our newsletter, commenting on our blog, filling out forms, or sending emails. This data includes your name, email address, mailing address, phone number, and, for tour bookings, related details such as hotel information, flight details, itineraries, dates, and the number of travelers. Fields marked with a * are mandatory, and the desired action cannot proceed without providing the required data.

Accuracy of Data
We assume that all received data have been submitted by their owner or an authorized agent and are accurate. Users are responsible for keeping their data updated. We are not liable for issues arising from inaccurate data if relevant changes have not been communicated to us.

Storage of Data
Your personal and travel data is stored in a file registered with the Registro General de Protección de Datos de la Agencia Española de Protección de Datos, under the responsibility of We reserve the right to cancel or modify stored data if found to be incorrect, inaccurate, or no longer necessary, in accordance with the Ley Orgánica 15/1999 of December 13.

Non-Personally Identifiable Information
We may record non-personally identifiable visitor information, such as search queries, pages viewed, browser type, IP address, requested URL, referring URL, and timestamp information. This data helps us administer the site and perform statistical analyses to improve our services.

Use of Your Information
As per Article 5 of the LOPD, we use your data for the following purposes:

  • Personalize your experience.
  • Enhance and improve our website.
  • Provide efficient customer service.
  • Process transactions securely.
  • Administer contests, promotions, surveys, or other site features.
  • Send emails related to our services, bookings, reviews, and updates.

Please note that your information will not be sold, exchanged, transferred, or given to third parties without your consent, except to deliver the products or services you have requested. Unsubscribe instructions are included in every email, allowing you to opt out of specific lists or all communications.

Customers Privacy Policy
In addition to our privacy policy, the following points apply to customers who have booked tours with us:

  • We may collect information related to your tours from our email exchanges.
  • After your tour, we may send you an email requesting feedback and reviews, with the possibility of using these reviews on our website, while respecting your provided name or nickname.

Third Parties
We may share your information with trusted third parties to operate our website, manage our business, and serve our clients and visitors. These parties are obligated to maintain the confidentiality of your information. We may also release your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Your personal information will never be shared with unrelated third parties.

Data Shared with Trusted Parties
By using, buying, or booking our Services, you authorize to share your data with our trusted parties.

Freelance Employees employs trusted freelance workers to assist in our operations. They handle data with utmost confidentiality and cease access upon the termination of their professional relationship with us.

Google Apps
Our email service is managed through Gmail by Google Inc. They store our emails and personal data sent via email. While they act as a platform to process, send, receive, and store emails, they do not collect data from the content of the emails for their own use. Google adheres to the U.S. Safe Harbor Privacy Principles and ensures data protection in compliance with EU law.

Our payment transactions are processed by PayPal Pte. Ltd. (San José, CA, USA) on our behalf. PayPal handles payment card information in compliance with PCI DSS standards. They share only relevant personal information for invoicing and booking, not credit card details.

Booking Engines
We use third-party booking engines to enable real-time online booking. Our current provider, Turitop, is located in Tenerife, Spain, and complies with EU data protection laws. They collect personal and travel information related to bookings and are connected to payment gateways Stripe and Redsys.

We may share your email with TripAdvisor LLC to use the TripAdvisor Review Express service for gathering tour reviews. TripAdvisor keeps these email addresses securely stored for campaign tracking and filtering future email campaigns, and does not use them for other purposes. Your identity will not be revealed unless you provide written permission or if your identity matches the nickname or signature used for the review.

Website Plugins
We may use third-party plugins for creating contact forms, opt-ins, data backups, and other actions that involve collecting and storing data submitted by you. These plugins only process and/or store data without using it for their own purposes.

Cookie Policy
We utilize cookies on our website, both session and persistent cookies, to enhance your browsing experience and provide services required for booking, payments, and login. Some cookies are for analytical purposes, improving the user experience, and enabling social media interactions. We do not use cookies to track sensitive personal information.

All communications under this Agreement should be in writing and addressed as follows: Calle Fluvia, No 95, Barcelona, Spain, 08019, Contact: