Throughout this document, “we,” “us,” and “our” refer to www.Barcelona-Y-DayTrips.com, while “user,” “you,” and “your” refer to site visitors, customers, and all other users of our website. The term “personal information” encompasses data that you voluntarily provide, such as your name, phone number, and email address, which personally identifies you.
Our “Service” includes various offerings on this website, such as private tours, digital products, consultancy sessions, and newsletters.
Compliance with Data Protection Laws
We operate in accordance with Spanish data protection laws, including the Ley Orgánica 15/1999 of December 13, the Real Decreto 1720/2007 of December 21, the Ley 34/2002 of July 11, and other relevant regulations. We are dedicated to ensuring the appropriate handling and use of your personal data.
While we implement stringent security measures to protect your information, we cannot be held responsible for any harm caused by third parties to our software, computer systems, email platforms, or user files.
We prioritize the security of your personal information. When you place an order or submit your data, we use Secure Socket Layer (SSL) technology to encrypt and transmit sensitive information to our payment gateway providers. Access to this data is limited to authorized personnel who are bound by confidentiality agreements. After a transaction, we do not store sensitive information, such as credit card details, on our servers.
We will not store user personal data unless one of the following actions occurs:
Information We Collect
We collect information that you willingly provide when making an order or booking, using our online booking system, subscribing to our newsletter, commenting on our blog, filling out forms, or sending emails. This data includes your name, email address, mailing address, phone number, and, for tour bookings, related details such as hotel information, flight details, itineraries, dates, and the number of travelers. Fields marked with a * are mandatory, and the desired action cannot proceed without providing the required data.
Accuracy of Data
We assume that all received data have been submitted by their owner or an authorized agent and are accurate. Users are responsible for keeping their data updated. We are not liable for issues arising from inaccurate data if relevant changes have not been communicated to us.
Storage of Data
Your personal and travel data is stored in a file registered with the Registro General de Protección de Datos de la Agencia Española de Protección de Datos, under the responsibility of www.Barcelona-Y-DayTrips.com. We reserve the right to cancel or modify stored data if found to be incorrect, inaccurate, or no longer necessary, in accordance with the Ley Orgánica 15/1999 of December 13.
Non-Personally Identifiable Information
We may record non-personally identifiable visitor information, such as search queries, pages viewed, browser type, IP address, requested URL, referring URL, and timestamp information. This data helps us administer the site and perform statistical analyses to improve our services.
Use of Your Information
As per Article 5 of the LOPD, we use your data for the following purposes:
Please note that your information will not be sold, exchanged, transferred, or given to third parties without your consent, except to deliver the products or services you have requested. Unsubscribe instructions are included in every email, allowing you to opt out of specific lists or all communications.
We may share your information with trusted third parties to operate our website, manage our business, and serve our clients and visitors. These parties are obligated to maintain the confidentiality of your information. We may also release your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Your personal information will never be shared with unrelated third parties.
Data Shared with Trusted Parties
By using, buying, or booking our Services, you authorize www.Barcelona-Y-DayTrips.com to share your data with our trusted parties.
www.Barcelona-Y-DayTrips.com employs trusted freelance workers to assist in our operations. They handle data with utmost confidentiality and cease access upon the termination of their professional relationship with us.
Our email service is managed through Gmail by Google Inc. They store our emails and personal data sent via email. While they act as a platform to process, send, receive, and store emails, they do not collect data from the content of the emails for their own use. Google adheres to the U.S. Safe Harbor Privacy Principles and ensures data protection in compliance with EU law.
Our payment transactions are processed by PayPal Pte. Ltd. (San José, CA, USA) on our behalf. PayPal handles payment card information in compliance with PCI DSS standards. They share only relevant personal information for invoicing and booking, not credit card details.
We use third-party booking engines to enable real-time online booking. Our current provider, Turitop, is located in Tenerife, Spain, and complies with EU data protection laws. They collect personal and travel information related to bookings and are connected to payment gateways Stripe and Redsys.
We may share your email with TripAdvisor LLC to use the TripAdvisor Review Express service for gathering tour reviews. TripAdvisor keeps these email addresses securely stored for campaign tracking and filtering future email campaigns, and does not use them for other purposes. Your identity will not be revealed unless you provide written permission or if your identity matches the nickname or signature used for the review.
We may use third-party plugins for creating contact forms, opt-ins, data backups, and other actions that involve collecting and storing data submitted by you. These plugins only process and/or store data without using it for their own purposes.
All communications under this Agreement should be in writing and addressed as follows:
www.Barcelona-Y-DayTrips.com Calle Fluvia, No 95, Barcelona, Spain, 08019, Contact: firstname.lastname@example.org